Privacy policy

1Health Gut Inn Balance ApS (Gut in Balance), CVR 39800705, Denmark, is the data controller for the personal data described in this policy.
Email: hcl@gut-in-balance.dk
Phone: +45 23 84 04 22

When you contact us through the website we receive the details you enter:

• your name and email address
• your organisation (optional) and the topic you choose
• your message
• the fact that you accepted this privacy notice, and the time of your enquiry

To protect the form against spam we store a pseudonymised technical identifier derived from your IP address (a hash, not the address itself).
If you email or call us we process the details you share with us in the same way.
Our web hosting provider may keep technical server logs (such as IP address, time and requested page) for security and operations.

We use your details to answer your enquiry and to discuss collaboration, the production platform or the GIB-FMT project with you. The legal basis is our legitimate interest in handling enquiries and, where you contact us to enter into a collaboration, steps taken at your request before an agreement (GDPR art. 6(1)(f) and (b)).
We use technical data to keep the website secure and to prevent abuse (art. 6(1)(f)).
We do not use your details for marketing unless you have agreed to it, and we do not sell personal data.

We share personal data only with service providers that help us run the website and handle email (for example web hosting and email providers). They act as data processors on our instructions under data processing agreements.
We may disclose data to authorities when we are legally required to do so.
We aim to keep personal data within the EU/EEA. If a provider transfers data outside the EU/EEA, we require an appropriate transfer mechanism such as the EU Standard Contractual Clauses.

We keep enquiries for as long as needed to handle them and for up to 24 months after the last contact, unless we are in an ongoing collaboration or the law requires us to keep the data longer. After that they are deleted.
Technical server logs are kept for a short period set by our hosting provider.

This website does not use cookies for tracking, analytics or marketing. Read more in our Cookie policy.

You have the right to:

• access the personal data we hold about you
• have it corrected or deleted
• restrict or object to our processing
• receive your data in a portable format

Where processing is based on consent you can withdraw it at any time. To use your rights, write to hcl@gut-in-balance.dk. We will respond within one month.

If you believe we process your personal data unlawfully, please contact us first so we can put it right. You can also lodge a complaint with the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, Denmark, www.datatilsynet.dk.

We may update this policy when our use of personal data changes. The date at the top of the page shows when it was last updated.